Collection: Shipping Policy
Shipping Information
At WrapComfort, our goal is to deliver your order as quickly and smoothly as possible. While we do not offer a choice of courier, we select reliable shipping partners to ensure timely delivery.
Order delivery timeframes include:
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Processing Time: 1–2 business days
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Standard Shipping: 2–7 business days
Delivery times may vary slightly depending on your location and seasonal demand.
Shipping Availability
At this time, we do not ship to the following locations:
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Alaska
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Hawaii
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Puerto Rico
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U.S. Virgin Islands
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American Samoa
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Guam
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Marshall Islands
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Northern Mariana Islands
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Armed Forces Americas, Europe, or Pacific
We are also unable to deliver to PO Boxes, military bases, or restricted/protected areas. Thank you for your understanding.
Returns Policy
30-Day Return Window
We accept returns within 30 days of delivery.
To be eligible for a return:
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The item must be unused
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In original condition
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In original packaging
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Proof of purchase is required
Before returning any item, please contact our customer support team to receive return instructions and the correct return address.
Please do not send returns without contacting us first, as unauthorized returns may not be accepted.
Return Notes
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Personalized or custom-order items are not eligible for return.
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If the return is due to customer preference, the return shipping cost is the customer’s responsibility.
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If the item is damaged, defective, or incorrect due to our error, we will cover the return shipping cost.
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No restocking fees are charged for approved returns.
Refund Policy
Once your return is received and inspected, we will notify you by email regarding approval or rejection.
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Approved refunds are issued to the original payment method
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Refunds are typically processed within 1–8 business days
Please note that processing times may vary depending on your bank or payment provider.
Late or Missing Refunds
If you haven’t received your refund:
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Check your bank account again
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Contact your credit card provider
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Contact your bank, as processing delays can occur
If you’ve completed these steps and still have not received your refund, please contact us:
📧 support.wrapcomfort@gmail.com
